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Store Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

STORE MANAGER - LUXURY WATCH AND JEWELLERY RETAILER - ROYAL TUNBRIDGE WELLS - Between £40k-£50k (dependant on experience) - £50k-£55k OTE 

Do you have previous retail sales and management experience?

Are you passionate about giving great customer service and selling elegant and timeless jewellery products?

If so, our fabulous Burrells boutique in Tunbridge Wells are looking for an experienced Store Manager to join the store. We are looking for a candidate with previous management experience, who possess excellent customer service skills. You will need to support the store sales team and ensure that our service is always maintained to exceptionally high standards, whilst selling our great jewellery and watch products


Established in 1974, Burrells are an independent family jeweller renowned for our spectacular collection of watches from the finest brands, and exquisite collection of diamond and gemstone jewellery. As a family run and owned business, we pride ourselves on offering employees a great working environment and rewarding career opportunities. 


You will operate in an incredibly service focused environment where operational excellent is required, alongside a genuine passion for customer engagement and delivering a truly personable level of service. Joining a business with a great people culture you will thrive in a challenging, yet rewarding environment, where your success will be celebrated.


  • Excellent customer service and communication skills
  • Ability to develop a rapport with customers
  • Attention to detail
  • Ability to work in busy environments
  • Ability to manage and support the shop floor team
  • Excellent operational experience
  • Previous management experience
  • Watch / Diamond or Jewellery experience and knowledge is preferred


You will experience managing a stand-alone store is highly desirable, as is experience in very 'customer focused' retail environments. You will have had exposure and knowledge of luxury watches and/or diamond/jewellery is essential. Confidence with a genuine passion for building positive customer connections as well as strong leadership and people management, experience including coaching, recruitment and performance management.


Interviews will be held immediately so please apply via this advert or visit our careers site https://jobs.burrells.co.uk

Thank you for your interest in the role and good luck in your application.


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